1. updating MaxiFlash Elite to firmware 3.21? My maxisys communicate with the MaxiFlash J2534 but Maxiflash elite cannot communicate with any cars!
To resolve this problem , go to www.autonumen.com and go support and updates ,and live chat with the representative and they’ll help you to resolve the issue .

2. How to install Google play store in Autel maxisys elite
you can download Google chrome on elite. Just search Google chrome apk file and download and install it. After that you can access pro demand and identifix

3. I’m trying to program BMW car and I cannot. All the hardware are done
You still need to within your free update period , you need a good WIFI connection to your network and internet from your work area , and Autel’s server to access what programming and advanced coding that is available for the year , make, model, and module of the BMW. Kind of like a successful Cr@pshoot with Interstellar travel to an Earth like planet to align the CAS afterwards too.

4. I may be silly here but my maxisys elite has NO Ethernet port for BMW programming. I have looked all over the tablet. The only ports I have are 2 x usb, hdmi, otg, headphone and power?
1.Yes Autel has a separate adapter for it. You need to purchase it separately.
2. You can buy any Android compatible ethernet-USB adapter from any place. But you have to be sure that works with Android, because if the adapter is just for PC it will not work with the tablet.

5. how to programming the vehicle modules
Autel MaxiSys Elite / Autel MaxiSys Pro MS908P can only support to program BMW and Benz. You can refer to http://www.autel.com/u/cms/www/201501/282132017pvy.pdf

6. My Maxisys Elite Multitask will not turn on.
you need to go to System Setting->App Switcher, please select it.

7. I cannot get my MaxiSys Elite to send reports or anything with the email option. It also do not want to print to my wireless HP Deskjet 4645 altough i pick it up. I have my Maxisys running from my iPad hotspot.
What’s your system version? Please go to Maxisys-Update to download all the latest system version and try again. Our current version can’t support to Wi-Fi printer, so you need to install Maxisys PC link in your PC to print the doc out.

8. I can’t find the vehicles that covereged by maxisys elite in the website
I need to buy this device but first I need to know the vehicles covered,
Plus, how much is for renewal for this device
Function list here: http://pro.auteltech.com/measurecar-1-1.html?m=4 and it’s USD1295 for renewal

9. I have problem with latest Benz update, installation bar goes up to 50% and give message installation error, there is no app Benz in uninstall section.
please check and see is there a benz folder under below path: “ES files EXPLORER—-scan—vehicle–Europe—–Benz”. If there is one, please delete it. Also delete it if you find one under “ES files EXPLORER—scan—download” and “Maxisys—data manager—Apps Uninstall”. Then restart Maxisys elite and re-load and install the Benz software.

10. How to program key for my car ?
Try the following:
IMMO -> 1.Immobilizer Setup -> Add and Delete Keys

11.Which is the activation code because I don’t have it please
Do you mean the register code? You can find it in Maxisys-About page.

12. how I can used e-mail sending by max?
There is an Email app pre-installed in Maxisys , marked in red below. You can set your email account step by step.

13. We just recieved our Maxisys Elite WQ8MAXISYSELITE, but when we try to register it, it says that the product does not exist.
As for your case, please register your device in our website as following steps:
1.Log in our website http://pro.auteltech.com/ with your ID and password.
2.Please click “Product Registration”. Select your product model, fill in the serial No. and register password to finish the registration. As for the serial No. and register password, you can Please touch “About” in the tool, and you will find them.
PS: Please select the right product model and fill in the right register password which can be checked in About page.

14. I am using Autel maxisys Elite, and the internal memory almost full. I bought a SD card (32GB), how can I do that new updates will be written into SD card not internal memory?
Our tool can’t accept external SD card to install vehicle software. It is suggested you format the SD card and download BMW, Benz, VW, which has big size first. Then you can download other vehicles.